Chris Bates was an officer in the US Army for several years. Later he decided to work for Uber. When he joined there were 900 employees, now team consists of 7,000 people.
Leader of Cracow Uber answers FAQ.
What can we expect from Uber ?
We now support three different countries: Russia, Poland and France. We want our Cracow office to be opened in July. Now we are looking for 37 people, by the end of the year we plan to employ a total of 100, and by the end of 2017 – 150.
Which employees you are searching for?
Currently we are looking for three types of employees:
1) office manager – Uber is growing very fast and we are looking for people who will coordinate our actions,
2) the second group is the employees responsible for the daily communications, both with drivers and application users. They are responsible for solving problems. It is also important to have motivated people who can find themselves in the organization and want to learn.
3) The third group includes managers with analytical abilities, able to solve problems and having leadership skills. We require 3 to 5 years experience in this position.
What are the differences in Uber abroad and in Poland?
Both in Poland and in other countries, the workers are very similar. They are intelligent, motivated, speak many languages. Center in Cracow is the most complex, because it supports the most diverse markets. Also we are looking for creativity.
What is the organizational structure of the company?
In every city where Uber is presented, act local teams which are headed by a General Manager and two persons supervising the team. Operation Manager – responsible for building the business on the part of drivers. Marketing Manager is responsible for issues related to the user. We created the center in Cracow which takes over the responsibilities related to daily service.
What plans do you have for the future? Expansion to other Polish cities?
At the moment there are no plans to expand our centers in other Polish cities as Cracow Uber found what it was looking for. We found nice area and great people.